UM File Remediation

UM File Remediation


What files need to be remediated by an Accessibility Specialist?

Document files that are posted for the public or for an unknown audience need to be remediated. In regards to the internet, “public” is considered to be anywhere that is not password protected.

Remember, simple Word documents are easy to make accessible without the help of an accessibility specialist. You can learn more about how to create accessible Word Documents in Training Section.

How long does it take?

Number of PagesExpected Turnaround Time
5 Pages or Less2 Business Days (48 Hours)
Between 6 and 50 Pages5 Business Days
Between 51 and 250 Pages14 Business Days
More than 250 PagesAn outside vendor may be necessary.

Outside Vendor for Remediation Services

We are in the process of setting up a contract with a third-party agency to handle the increasing demand for large scale PDF remediation. Please contact for more information.

Note: This Process is Expedited if Files are Created with Accessibility in Mind!

  • Images, objects, and graphics that provide context need ‘alternative text’ and content creator is the best person to provide this information.
  • All documents should have a simple and logical structure. In Microsoft Word, this is done by creating semantic headings by using the built-in ‘Styles’ in the formatting ribbon. In PowerPoint, accessible structure is created by using the provided layouts that include titles.
  • Pay close attention to color with regard for those who are colorblind. Use strong color contrast between the text/images and the background color. Also, do not use color as the only means of relaying information. (Example: The courses for freshmen are in red text.)
  • Use clear language, adequate font size (no smaller than size 10 font), and rely primarily on san serif fonts styles for the body text.
  • Links should NOT be pasted in from the URL bar like this: Rather, they should be edited to be descriptive hyperlinks so that you know you are clicking on a YouTube Video called “Why Ole Miss?” This also helps users who have vision impairments and utilize assistive technology!
    • Always avoid using generic phrases like “read more”, “click here”, “learn more here.” Remember that not everyone has the benefit of seeing the surrounding titles and content. A hyperlink should make sense even out of context!
  • When making lists, use true bulleted and/or numbered lists by selecting these options from the menu bar rather than using dashes, asterisks, numbering yourself, and tabbing to indent.